Wegmans, a popular supermarket chain in the USA, has implemented biometric surveillance in its stores, sparking controversy and dissatisfaction among customers. They discovered that biometric data, including facial scans, is being collected and stored for the purpose of increasing security.
Customers have expressed concern and outrage, questioning why they are being monitored and where their data ends up. Wegmans has stated that it does not share this information with third parties and that the technology is used to identify individuals who have committed offenses in the past. Although the chain has warned that biometric data is being collected, it emphasized that it has only just begun to implement facial scanning and that other biometric features are not being collected. Customer reactions on social media range from outrage to resignation, with some believing that surveillance is becoming an inevitable norm in society.