Amazon has introduced an AI feature that provides audio summaries of products, simplifying the purchasing process for customers in the USA.

The new 'Listen to Summary' feature uses artificial intelligence to create audio summaries based on customer reviews and available online information. It aims to facilitate shopping, but experts warn that mixing user opinions with official descriptions could mislead consumers. The feature may be useful for visually impaired individuals, and Amazon is also exploring other AI tools to personalize the shopping experience. However, standardizing reviews could impact customer trust in the decision-making process.