Parloa, a German start-up specialized in AI agencies for customer service, has raised 350 million dollars, tripling its valuation to 3 billion dollars.

Parloa, a German start-up dedicated to automating customer service through AI agents, has managed to attract funding of 350 million dollars, which triples its valuation to 3 billion dollars compared to May 2025. The funding round was led by General Catalyst, an American venture capital firm, bringing the total capital raised by Parloa to over 560 million dollars in the last four years.

CEO Malte Kosub emphasized the importance of AI-based customer service systems, which provide clear financial results. The funds obtained will be used for expansion in the USA and Europe, as well as for product development. Parloa joins other successful German start-ups in the AI field, such as n8n and DeepL, benefiting from a favorable environment for European software companies. With offices in Berlin, London, and New York, Parloa generated over 50 million dollars in annual recurring revenue in 2025, thanks to contracts in the USA.