Large companies can now contact customers via WhatsApp using AI-generated voices, a feature previously only available to small businesses.
Raluca Ioana Draghici
IT&C knowledge
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Meta has announced that large companies will be able to use voice communication features on WhatsApp, allowing them to make audio calls with AI-generated voices. This functionality, which was previously reserved for small businesses, will allow large companies to communicate business messages and provide customer support. Users will also be able to send voice messages through WhatsApp, and WhatsApp Business already has over 200 million monthly users.
Sources
WhatsApp va permite marilor companii să-și sune clienții și să folosească voci generate de AI
Meta permite companiilor mari să sune clienții pe WhatsApp cu voci generate de AI
Am putea primi telefoane prin WhatsApp de la marile companii. De când va fi introdusă opțiunea?
Clienții ar putea fi apelați de marile companii direct prin WhatsApp. Vocile vor fi generate de AI
WhatsApp va permite marilor companii să-și sune clienții și să folosească voci generate cu AI
WhatsApp va permite marilor companii să-și sune clienții și să folosească voci generate cu AI
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