Ryanair has announced that, starting Wednesday, it will completely abandon paper tickets, requiring passengers to use the digital boarding passes available in its app. Without these tickets on a smartphone or tablet, travelers will not be able to access security control and will not be able to board. Ryanair's CEO, Michael O'Leary, acknowledged that there will be "some initial issues," but mentioned that over 80% of customers are already using the app.
The decision is part of a digital strategy aimed at simplifying check-in operations and reducing paper consumption, with an estimated saving of over 300 tons annually. Those who do not have a smartphone can obtain free boarding passes at the airport, and if they encounter problems after security control, Ryanair employees will assist them. Passengers who do not check in online can obtain boarding passes at the airport, but will pay a variable fee. Ryanair recently transported 200.2 million passengers, becoming the first European airline to reach this figure.
Sources