ANAF will introduce a conversational virtual assistant (chatbot) named ANA, to improve interaction with taxpayers.
Ana Maria Eftene
Current Affairs
Foto: Facebook/ Agenția Națională de Administrare Fiscală
Always see our news on Google
ANAF will soon launch a conversational virtual assistant, named ANA, based on artificial intelligence, announced by Rodica Duță, deputy general director of the General Directorate for Taxpayer Assistance. The chatbot will be integrated with a contact center, allowing the transfer of conversations to human agents when artificial intelligence cannot respond. Additionally, ANAF is developing a video interaction project to facilitate communication between taxpayers and tax officials, eliminating the need to travel to the counter.
Rodica Duță emphasized that the Virtual Private Space (SPV) will be improved, currently having approximately 3.7 million users. ANAF aims to become an efficient tax administration, adapted to modern technologies, continuing to develop digital services to meet the needs of taxpayers.
Rodica Duță emphasized that the Virtual Private Space (SPV) will be improved, currently having approximately 3.7 million users. ANAF aims to become an efficient tax administration, adapted to modern technologies, continuing to develop digital services to meet the needs of taxpayers.
Sources
ANAF pregătește un chatbot cu inteligență artificială
ANAF va avea în curând și chatbot. Ce va putea face ANA, „robotul” conversațional de inteligență artificială al Fiscului
ANAF va avea chatbot. Se va numi Ana. "Va fi surpriza ANAF-ului în viitorul apropiat și va reprezenta de fapt o valorificare în această zonă de asistență a inteligenței artificiale."
Fiscul va avea un chatbot. ANAF și-a botezat robotul „ANA”
Latest News
09:42
Romanian firefighters, congratulated by Emmanuel Macron for their intervention in the fires in France: "This is Europe. In moments of crisis, it gives life to the solidarity on which it is based."
09:17
The U.S. Central Command announced that the naval blockade against Iran remains in effect. American forces redirected 12 commercial ships and immobilized an oil tanker in the Gulf of Oman.
08:51
White House: Donald Trump prefers a diplomatic solution with Iran, but "he takes all options into account"
08:29
Candidates registered at UMF "Carol Davila" in Bucharest will take the written exam of the admission contest on Sunday, with a record number of 6,916 registrants for 1,947 places.
08:19
Iran condemns the Ukrainian attack on a commercial ship in the Caspian Sea, which resulted in one sailor dead and another injured.
See more news
NEWS ON THE SAME TOPICS
IT&C knowledge
The Ministry of Public Action in France will implement an artificial intelligence-based chatbot for one million public employees.
Current Affairs
The head of ANAF, Adrian Nica, announced in Parliament measures to combat internal corruption and improve VAT collection.
Personalized news feed, AI-powered search, and notifications in a more interactive experience.
