The Polish Competition Office accuses Netflix of raising subscription prices without users' consent, in violation of consumer protection law.
Miruna Brosban
International
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UOKiK has announced that Netflix has unilaterally increased subscription prices by up to 7 zloty without the explicit approval of subscribers, in violation of Polish law. The authority emphasized that contractual changes, such as price, require the active consent of consumers. Netflix said it would work with UOKiK to clarify the situation. If the allegations are confirmed, Netflix could be fined up to 10% of its turnover and forced to refund customers.
Sources
Protecția Consumatorilor din Polonia acuză Netflix că a scumpit abonamentele fără să ceară acordul clienților: „Prețul nu ar trebui modificat unilateral”
Protecţia consumatorului din Polonia acuză Netflix că a majorat preţul abonamentelor fără să obțină autorizaţia expresă a utilizatorilor
Netflix, acuzat că a scumpit ilegal abonamentele în Polonia fără acordul expres al utilizatorilor
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