Microsoft is working on a chatbot for the Xbox console that will provide technical support to users. It will be able to answer questions and solve various tasks.
Andreea Lificiu
IT&C knowledge
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The chatbot, called Xbox AI, is currently being tested by Microsoft and will allow users to get help with various problems using natural language. It will be connected to the console's tech support pages, with access to the information needed to provide assistance. For now, testing is being done with a limited number of users.
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