ANRE has launched an inspection to check that distribution operators are complying with the compensation payments, finding discrepancies in the payments made.
Raluca Ioana Draghici
Current Affairs
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The National Energy Regulatory Authority (ANRE) has started a control action on the compensations granted to users by concessionary distribution operators, highlighting their lack of correlation with the performance of the service. ANRE President George-Sergiu Niculescu emphasized the importance of respecting consumers' rights and noted that in 2024, some operators paid significant compensation, while others offered much lower amounts. ANRE reiterates that operators have an obligation to provide compensation automatically, according to established standards.
Sources
Control de amploare în energie, la operatorii de distribuție concesionari
ANRE se duce în control la toți distribuitorii de energie. Verifică dacă plătesc compensații clienților pentru problemele cu rețeaua
ANRE declanșează acțiuni de control privind plata compensațiilor către consumatori pentru nerespectarea indicatorilor de performanță
ANRE verifică dacă distribuitorii de energie își respectă obligațiile față de consumatorii afectați de întreruperi sau servicii de calitate slabă. Unii plătesc compensații, alții aproape deloc
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